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Bookings and payments

How bookings, payments, edits, cancellations, and refunds work in Alba.

  • How bookings work for customers
  • How to book walk-in customers and take bookings manually (drop-in)
  • How to use payment links for bookings
  • Number of players for bookings
  • How to cancel a booking (admin)
  • How to set up rental equipment
  • How to reschedule or move a booking
  • How to set up group bookings
  • How to display prices without tax
  • How many minutes after the hour can a bay be booked?
  • How customers cancel their own bookings
  • Guest checkout: when customers book without an account
  • Can customers pay with Apple Pay or Google Pay?
  • How to change or move a booking (admin)
  • How to show customers/members on the booking page
  • What the booking receipt shows
  • Can I give a customer a partial refund?

Categories

  • Statistics
  • Venue setup
  • Bays
  • Pricing
  • Bookings and payments
  • Blockings and maintenance
  • Repeat bookings and groups
  • Events
  • Memberships
  • Value cards
  • Gift cards
  • Discount codes
  • Customer management
  • Doors and access control
  • SimLock
  • Instructors
  • Accounting
  • Branding
  • Support
  • Partner API
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