Alba Docs

Customer management

View, manage, and support customer profiles, bookings, products, and activity.

  • How do I handle a customer who wants their card details removed?
  • How can I add a customer to my venue manually?
  • How to ban a customer from booking at your venue
  • How can I edit a customer’s details?
  • How can I see all bookings for a customer?
  • How can I give a customer free hours to play?
  • How can I create an account on a customers behalf?
  • How does Alba define customers?
  • Where can I find more information about a customer?

Categories

  • Statistics
  • Venue setup
  • Bays
  • Pricing
  • Bookings and payments
  • Blockings and maintenance
  • Repeat bookings and groups
  • Events
  • Memberships
  • Value cards
  • Gift cards
  • Discount codes
  • Customer management
  • Doors and access control
  • SimLock
  • Instructors
  • Accounting
  • Branding
  • Support
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