Can the membership confirmation email be customized per tier?

No. The emails Alba sends automatically when someone buys or renews a membership have fixed wording, and you can’t edit them for each membership.

What changes in the email

Only these details change from one membership to another:

• the membership name,
• the period it covers,
• the payment details (amount, tax, reference and card).

Where you can add your own text

Use the Member benefits text on the membership. It is shown to customers on the membership page and in checkout, so put your extra information there, for example what the member gets, how to use their benefits, or what to do on the first visit.

To change it, go to Products, then Memberships, and edit the membership. By default Alba writes the text for you from the benefits, rules and active period, and you can add to it. See How memberships work.

If members need extra instructions

Tell members in another way, for example in your venue newsletter or with a note on your website. The automated email can’t carry it.